Privacy Notice

Draft outline, not final. This page summarises our intended approach and must be replaced with a privacy notice reviewed by a qualified Ugandan lawyer, aligned with the Data Protection and Privacy Act, before public launch.

What we collect

Your email address, display name and date of birth, and your password (stored only as a secure hash).
Records that you accepted our terms and confirmed you are 18 or over.
The profile details you choose to give: gender, district, languages, education, occupation, a short bio, your goals and interests, who you would like to meet, and your photos.
Your likes, matches, blocks and reports, and the private messages you send to your matches.

How we use it

To create and secure your account and to confirm you are an adult.
To show your profile (display name, age, district, bio and photos) to other adult members who may see it, and to match you with people.
To send verification codes and important account messages, and a short notice when you have a new message. These emails never contain the message itself.
To keep members safe: we review reports, and may suspend accounts that break our rules.

Private messages

Only you and the person you matched with can read your messages. Our team cannot browse conversations.
If a member reports a conversation, our team receives a copy of its most recent messages, including messages that were removed or that disappeared in the last few days, so we can review the report.
Disappearing messages vanish from the chat after the timer you choose, but they do not stop the other person from taking a screenshot.
Messages are deleted automatically after a fixed period. Chats that end (unmatch, block) are deleted sooner.

What we do not do

We never show your full date of birth, exact address or email address to other members.
Photos are never publicly linked. Only members allowed to see your profile can view them, and hidden location data in photos is removed when you upload them.
We do not sell your personal information.

Your choices

You can hide or pause your profile, remove your own messages, end a match, and block or report anyone. You can download a copy of your information and delete your account yourself from My account → Account settings. Deleting removes your profile, photos, likes, matches and conversations straight away. Records of safety reports may be kept for a limited time to protect other members. We will also add a way to correct your information.

Identity verification

If you apply for the blue badge, you send a photo of an identity document and a selfie. Only verification reviewers can see them, every view is recorded, and they are deleted as soon as a decision is made. We keep only the result and the date. Other members never see your document.

Premium payments

If you buy Premium we keep a record of the payment (the reference, plan, amount and date, and the transaction ID you typed) so we can confirm it and keep our accounts. If you pay through Pesapal or Flutterwave, we send them your email address, display name and the amount so they can take the payment. Their own privacy terms apply to what you type on their pages, and we never see your card details or mobile money PIN. We never ask for your mobile money PIN or password. These payment records are kept for the period the law requires for financial records, even if you delete your account. Your Premium itself ends when you delete your account.

Suspensions and appeals

If we suspend an account we tell the member the reason and how to appeal. Staff decisions on reports, suspensions and appeals are recorded in an audit log that staff cannot edit. Staff access to personal information is limited by role.

Version: draft-2026-10